1198 Privacy Policy
Data Collected
At 1198, we collect a variety of data types to provide you with a safe, efficient, and tailored experience. This includes essential account information such as your full name, email address, phone number, date of birth, and username, collected during registration to verify identity and legal eligibility.
In addition, we collect device and browser information like IP addresses, device type, operating system, and browser version. This helps us optimise site performance, detect fraud, and ensure secure access. We also collect local payment data involving INR transactions made through popular Indian payment methods including UPI, Paytm, and Net Banking, ensuring smooth financial processes.
Cookies and usage data are gathered to monitor site navigation patterns, remember preferences, and authenticate user sessions, enabling a personalised and seamless interaction.
How We Use Your Data
Your personal information is vital for managing your account, processing your deposits and withdrawals, and enhancing your gaming experience. We leverage data analytics to improve service functionality, customise offerings, and deliver relevant promotions and notifications.
We ensure that your data facilitates dispute resolution, compliance with regulatory requirements, and prevention of fraudulent activities. Communications sent to you are focused on service updates, marketing offers, and important account information.
Importantly, we do not sell or rent your personal data to third parties. Use of your data is governed by strict internal policies prioritising your privacy and rights.
Cookies & Tracking Technologies
1198 utilises cookies, web beacons, and similar tracking technologies to enhance your browsing experience, provide secure authentication, and gather analytical data on site usage. These technologies allow seamless navigation and the preservation of user preferences across sessions.
You can control cookie settings through your browser options to accept, reject, or delete cookies. However, disabling cookies may impact site functionality, including the ability to log in securely or access certain features.
Our cookies comply with applicable data protection laws, and we are committed to transparency about their use through clear policies and consent mechanisms.
Data Storage & Security
We prioritize safeguarding your information by deploying robust encryption, secure data storage protocols, and strict access controls to protect against unauthorized access, loss, or alteration. Our security practices adhere to industry standards, including regular vulnerability assessments and compliance audits.
Access to personal information is limited to authorized personnel trained in privacy and security. We also implement measures for rapid breach detection and response to maintain the integrity of your data.
Data is stored only as long as necessary to fulfil the purposes outlined in this policy or as required by law, balancing usage needs with privacy obligations.
Sharing Data with Third Parties
1198 may share your personal data with trusted third-party service providers who assist in account management, payment processing, and technical support. These providers are bound by confidentiality and data protection agreements to ensure your privacy is maintained.
We do not share or sell your data for marketing or commercial purposes without explicit consent. Disclosure to legal authorities may occur when mandated by Indian law or regulatory agencies to ensure compliance and lawful operations.
We conduct due diligence to assess third parties’ compliance with privacy standards before engaging their services.
Your Rights and Control Options
You have the right to access the personal data we hold about you and request corrections, updates, or deletions where applicable. Requests can be submitted via our support channels, and we strive to respond promptly within regulatory timeframes.
You may also opt to limit certain data processing activities, including marketing communications and cookie tracking, through your account settings or browser controls. Our privacy team can assist you in exercising these rights.
We encourage you to keep your account information current to maintain secure and reliable access.
Changes to this Policy & Contact Information
1198 reserves the right to update this Privacy Policy periodically to reflect changes in regulations or business practices. We notify users of significant changes via website notices or direct communication when necessary.
Continued use of our services following updates signifies your acceptance of the revised policy. We recommend reviewing the policy regularly to stay informed of your rights and our data handling practices.
If you have questions or concerns regarding your privacy or this policy, please contact our dedicated support team at [email protected]. We are committed to addressing inquiries transparently and promptly.
